> ## Documentation Index
> Fetch the complete documentation index at: https://daysheets.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Login and Account Help

> If you’re having trouble logging in, seeing a message like “Wrong email or password”, or you’ve logged in but don’t see your tour details, this is usually because you’re using a different sign-in method than the one you originally used to create your account. Each sign-in method creates a separate account, even if they use the same email address.

## Duplicate accounts

When you sign up, the sign-in method you choose matters. For example:

* You may have originally created your account using **email and password**
* Later, you tried to log in using **Google** or **Apple**
* Or you originally used **Google** or **Apple**, then later tried email and password

Even if the email address is the same, using a different sign-in method can result in a separate account being created. This can make it seem like your account — or your existing tour information — is missing.

## **How to fix it**

On the login screen, try signing in using **each of the following methods**, one at a time:

* Email and password
* Continue with Google
* Continue with Apple

**You will need to log out before trying a different sign-in method.**

<Tip>
  > If you see **“Wrong email or password”** and you’re sure the email is correct, your account was likely created using Google or Apple instead of email and password.
</Tip>

Most login issues are resolved by signing in with the correct method.

<Info>
  Still need help? You can reach us at:

  * [help@daysheets.com](mailto:help@daysheets.com)
  * Whatsapp: **+1 619-377-1459**
  * SMS (USA only): 619- 377-1459
</Info>