Tour Management Glossary

The A-to-Z reference for every term a tour manager, production manager, and touring crew member needs to know.

A

A Party

The A Party is the principal group of a tour — typically consisting of the lead artist or band members, their security, management, and assistants.

Tour Operations

AAA Pass

AAA stands for Access All Areas — the highest-level credential on most tours, granting unrestricted access to every part of the venue including the artist's private spaces.

Venues & Facilities

Advancing

Advancing is the process of communicating with the promoter and venue before arriving, to ensure a smooth show day.

Tour Operations

After Show

After show refers to the period and activities immediately following a performance.

Venues & Facilities

All Access

An All Access pass is a credential that grants the holder entry to all general areas of a venue — backstage, production areas, FOH position, and audience areas.

Venues & Facilities

Amphitheater

An amphitheater (also spelled amphitheatre) is a concert venue with a covered stage and partially or fully open-air seating — typically featuring a fixed-seat pavilion section closest to the stage and a general admission lawn section further back.

Venues & Facilities

Arena

An arena is a large indoor venue — typically holding 10,000-20,000+ people — used for concerts, sporting events, and other large-scale entertainment.

Venues & Facilities

Assistant Tour Manager

An assistant tour manager (ATM) supports the tour manager with day-to-day logistics.

Roles & Personnel

Audio Tech

An audio tech is a crew member who supports the audio team on tour — running cables, working on patches, assisting the FOH and monitor engineers with setup and teardown, and helping troubleshoot signal issues.

Roles & Personnel

C

C Party

The C Party — also called the crew party — is the production and technical crew on a tour.

Tour Operations

Call Time

Call time is the scheduled time a person or group is expected to arrive and be ready to work.

Show Day

Carnet (ATA)

An ATA Carnet is an international customs document that allows goods — in the touring context, musical instruments, production equipment, and merch — to be temporarily imported into a country without paying duties or taxes.

Travel & Transport

Catering (Tour)

Tour catering is the food and beverage service provided to the artist, band, and crew on show days — typically covering breakfast or lunch, dinner, and after-show meals, plus snacks and drinks available throughout the day.

Tour Operations

Changeover

A changeover is the period between sets on a multi-act bill when the stage crew transitions from one act's setup to the next.

Production

Club Show

A club show is a concert performance in a small venue — typically a bar, music club, or similar space holding anywhere from 50 to 1,000 people.

Venues & Facilities

Comp Tickets

Comp tickets (complimentary tickets) are free admissions allocated to the artist for each show — distributed to friends, family, industry contacts, and promotional guests via the guest list.

Contracts & Business

Copy That

"Copy that" is a radio communication phrase meaning "I received and understood your message." On tour, it's used on two-way radios (walkie-talkies) during load-in, the show, and load-out — and it's bled into everyday touring conversation as a general acknowledgment.

Touring Culture

Credentials

Credentials are identifiers given to touring personnel, guests, and local crew that show they are allowed to be in certain locations at the venue or festival grounds.

Venues & Facilities

Crew Bus

A crew bus is a tour bus designated for the production crew — the audio, lighting, video, backline, and other technical staff who keep the show running.

Travel & Transport

Crew-ni-form

The crew-ni-form (a portmanteau of "crew" and "uniform") is the unofficial dress code of touring production crews: black t-shirt, black pants, black hoodie, black shoes.

Touring Culture

Curfew

A curfew is the hard deadline by which all amplified sound must stop at a venue.

Show Day

L

Laminate

A laminate is a hard, durable credential — typically a plastic-coated card worn on a lanyard — that identifies the holder as part of the touring party and grants a specific level of venue access for the entire tour run.

Venues & Facilities

Line Check

A line check is a fast, channel-by-channel signal test to confirm that every audio input on stage is working and patched to the correct console channel.

Production

Load-In

Load-in is the process of unloading equipment from trucks or vehicles, moving it into the venue, and setting up the stage, sound, lighting, and production elements for a show.

Production

Load-Out

Load-out is the reverse of load-in — tearing down the stage, sound, lighting, and production elements after a show and packing everything back into the trucks.

Production

Lobby Call

Lobby call is the scheduled time the touring party meets in the hotel lobby to depart — typically heading to an airport, a venue, or a ground transport pickup.

Travel & Transport

Local Crew

Local crew are the stagehands, electricians, riggers, and other workers hired by the venue or promoter for load-in and load-out at a specific show.

Roles & Personnel

Local Security

Local security consists of security personnel provided by the venue or promoter for show day.

Roles & Personnel

Local Support

A local support act is a regional artist added to a specific show — typically to help sell more tickets in that market.

Show Day

Local Vendors

Local vendors are the companies and individuals providing services for a show at each stop — backline rental, ground transport, catering, spotlight operators, barricade rental, and other day-of-show needs.

Contracts & Business

P

PA System

A PA system (public address system) is the collection of speakers, amplifiers, and signal processors that projects the FOH mix to the audience.

Production

Per Diem

Per diem (Latin for "per day") is a fixed daily cash allowance given to touring personnel to cover meals and incidental expenses while on the road.

Contracts & Business

Per Show

Per show refers to any cost or payment calculated on a per-performance basis — as opposed to weekly rates, flat tour fees, or daily costs.

Contracts & Business

Pollstar

Pollstar is the primary trade publication and data service for the live entertainment industry — covering concert touring, ticket sales, venue data, and industry news.

Tour Operations

Production Advance

A production advance is the technical side of advancing a show, handled by the production manager.

Tour Operations

Production Assistant / Production Coordinator

A production assistant (PA) supports the production manager with logistics, paperwork, and communication.

Roles & Personnel

Production Call

A production call is the call time for the production department heads — production manager, lighting director, FOH engineer, monitor engineer, video director, and other senior production crew.

Show Day

Production Manager

A production manager (PM) is responsible for all technical and production elements of a concert tour — stage, sound, lighting, video, backline, rigging, and the crew that runs it all.

Roles & Personnel

Promoter

A promoter is the person or company that finances, organizes, and markets a concert or event.

Roles & Personnel

S

Security Advance

A security advance is the pre-show planning handled by the head of touring security (or the tour manager on smaller tours without dedicated security).

Tour Operations

Setlist

A setlist is the ordered list of songs an artist or band plans to perform, or an outline of the performance.

Show Day

Settlement

Settlement is the financial reconciliation that happens after a show, where the tour manager and the promoter (or their representative) sit down and go through the numbers: ticket sales, expenses, agreed-upon fees, and what the artist is owed.

Contracts & Business

Shed

Shed is industry slang for an amphitheater — a partially outdoor venue with a covered stage and open-air seating.

Venues & Facilities

Show Buyer

A show buyer is the person at a venue or within a promoter's organization who decides which artists to book.

Roles & Personnel

Show Call

Show call is the time the artist is expected to be backstage, dressed, warmed up, and ready to take the stage.

Show Day

Soft Merch / Hard Merch

Soft merch and hard merch are the two categories used to classify concert merchandise.

Contracts & Business

Soundcheck

A soundcheck is a pre-show session where musicians and audio engineers work together to set levels for the main PA speakers and stage monitors, test equipment, and address any sound issues specific to that venue.

Show Day

SoundScan

SoundScan (now part of Luminate, formerly Nielsen SoundScan) is the data tracking system that measures music sales — physical albums, digital downloads, and streaming equivalents — used to compile the Billboard charts.

Contracts & Business

Splitter Van

A splitter van is a large van or small truck with a partition splitting the interior into a passenger section (front) and a cargo section (rear).

Travel & Transport

Sprinter Van

A Sprinter van (typically a Mercedes Sprinter, though the name has become generic for the category) is a large passenger van used for smaller tours, fly date ground transport, or shuttling personnel between hotels and venues.

Travel & Transport

Stage Manager

A stage manager is the person responsible for supervising the build-out of the show and orchestrating the load-out after the concert ends.

Roles & Personnel

Stage Plot

A stage plot is a visual diagram showing the exact placement of instruments, amplifiers, microphones, monitors, and other equipment on a performance stage.

Production

Stagehand

A stagehand is a local crew member who helps with load-in, load-out, and stage setup at a venue.

Roles & Personnel

Star Coach

A star coach is a luxury tour bus designed for the artist or principal — the opposite of a crew bus.

Travel & Transport

Sticky Pass

A sticky pass (or "sticky") is a single-use adhesive credential — a sticker placed on clothing or skin that grants access to specific areas of the venue for one show day.

Venues & Facilities

Strike

To strike means to remove equipment or set pieces from the stage.

Production

Support Act

A support act (also called the opening act or opener) is the artist or band that performs before the headliner.

Show Day

T

Technical Rider

A technical rider is the section of a tour rider that specifies every production requirement for the show — PA system specs, lighting rig, power distribution, stage plot, input list, backline, rigging points, video, and any special production elements.

Contracts & Business

Tour Bus

A tour bus is the primary mode of transportation for touring artists and crew on road tours.

Travel & Transport

Tour Director

A tour director is a senior role overseeing the entire tour operation, typically found on large-scale productions.

Roles & Personnel

Tour Itinerary

A tour itinerary is the master schedule for an entire tour — every show date, travel day, day off, hotel, venue, and key logistical detail from the first date to the last.

Tour Operations

Tour Manager

A tour manager is the person responsible for coordinating every logistical, financial, and operational detail of a concert tour.

Roles & Personnel

Tour Rider

A tour rider is a document that accompanies a performance contract, detailing the specific requirements an artist needs from a venue or promoter to deliver their show.

Contracts & Business

Truck Driver

A truck driver drives the production truck(s) carrying staging, sound, lighting, video, and backline equipment between venues.

Roles & Personnel

Truss

Truss is a structural framework — typically aluminum — used to support lighting fixtures, speakers, video screens, and other production elements.

Production

Turnover

Turnover (used interchangeably with changeover in most contexts) refers to the transition period between acts when the stage setup shifts from one performer's configuration to the next.

Production